—— 持续领航 品牌经营 ——




来源:leyu乐鱼体育   发布时间:2022-01-03 01:17nbsp;  点击量:

本文摘要:英语,在空乘这个职业的职位不用多说,面试要用,飞机上语音播报要用,与外国搭客相同要用。今天就给大家整理一下面试和事情的常用英语。 首先是面试时用到的:1. Good morning, ladies and gentlemen!女士们,先生们,早上好!It is really my honor to have this opportunity for an interview.很荣幸有时机到场此次面试。



首先是面试时用到的:1. Good morning, ladies and gentlemen!女士们,先生们,早上好!It is really my honor to have this opportunity for an interview.很荣幸有时机到场此次面试。2. I am ... years old, born in ...我今年...岁,出生于...I graduated from ...,my major is ... , and I got my... after my graduation in the year of...我结业于..大学...专业,我在...年结业获得...学位。3. During my university, l got...在大学期间,我获得了...I enjoy...我平时喜欢...I worked in ...我曾在...事情4. That's all. Thank you for giving me the chance.谢谢列位给我此次时机。

英文先容整本规范(一)Hello, nice to meet you. My name is ________. I graduated from ________ university and major in ________. In my spare time, I like reading. I think reading could enlarge my knowledge. Besides reading, I also like many kinds of sports.(二)Nice to meet you. I am________. I was born in________. I graduated from________university and major in English. I started learning English since I was 12 years old. My parents have a lot of American friends. That's why I have no problem communicating with Americans or others by speaking English. In my spare time, I like to do anything relating to English such as listening to English songs, watching English movies or TV programs, or even attending the activities held by some English clubs or institutes. I used to go abroad for a short- term English study. During that time, I learned a lot of daily life English and saw a lot of different things. I think language is very interesting.(三)Hello,my name is________. I am ________ years old. I graduate d from________university and major in _______. I am outgoing and positive. Now I work in a _________ company as a __________. I like to read English story books in my free time. Sometimes I surf the Internet and download the E- books to read. In addition, it also enlarge my vocabulary words because of the advanced technology and the vivid animations. I hope to study both English and computer technology because I am interested in both of the subjects. Maybe one day I could combine both of them and apply to my research in the future.固然,事情中的英语才是重点before take-off起飞前1. morning, madam(sir). Welcome board!早上好,女士(先生)。接待登机!2. May I introduce myself, I'm ___, the chief purser of this flight.请允许自我先容。

我叫___,本次航班的乘主任务长。3. Morning, sir. Welcome aboard. Business class or economy?早上好,先生。

接待登机。坐公务还是经济舱?4. Follow me, please. Your seat is in the middle of the cabin.请跟我来,您的座位在客舱中部。5. An aisle seat on the left side ------ here you are, sir.是左边靠走廊座位------这是您的座位。

6. I’m afraid you are in the wrong seat. 20c is just two rows behind on theother aisle.恐怕您坐错位子了,20c正幸亏那里走廊的后二排。7. excuse me for a second, I’ll check.请稍等一下,我查检察。8. The plane is about to take off. Please don’t walk about in the cabin.飞机马上要起飞了,请不要在客舱内走动。

9. You know the weather in Hong Kong is not so good. it has been delayed.你知道香港的天气不太好,飞机延误了。10. Air china flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班,上午7:30起飞。11. Flight no. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.ca926航班17:40脱离东京直飞回北京。

12. You’re flying economy class. Is that right?您是坐经济舱,对吗?emergencysituation紧迫情况1. Fasten your seat belts immediately. The plane will make an emergency landingbecause of the sudden breakdown of an engine.马上系好宁静带。由于飞机发念头泛起故障,将做紧迫迫降。

2. Don’t panic!不要惊慌。3. Our captain has confidence to land safely. All the crew members of thisflight are well trained for this kind of situation. So please obey instructions from us.我们的机长完全有信心宁静着陆。我们所有的机组人员在这方面都受过良好的训练,请听从我们的指挥。

4. Take out the life vest under your seat and put it on!从座椅下拿出救生衣,穿上它!5. Don’t inflate the life vest in the cabin and as soon as you leave theaircraft, inflate it by pulling down the red tab.请不要在客舱内将救生衣充气!一脱离飞机立刻拉下小红头充气。6. Put the mask over your face!戴上氧气面罩!7. Bend your head between your knees!把你的头弯下来放在两膝之间!8. Bend down and grab your ankles.弯下身来,抓住脚踝。9. Get the extinguisher.拿灭火器来!10. Open seat belts. Leave everything behind and come this way!解开宁静带,别拿行李,朝这边走!11. This plane has eight emergency exits. Please locate the exit nearest toyou. 本架飞机有八个宁静门,请找到离你最近的谁人门。12. Jump and slide down!跳滑下来!空乘服务英语1、接待您乘坐南航班机。

It’s nice to have you aboard China Southern Airlines. 2、请出示您的登机牌。May I see your boarding pass? 3、我来为您引座。

I’ll show you your seat. 4、请随我来。Follow me, please. 5、我帮您拿行李好吗? May I help you with your bag? 6、为了使飞机在起飞时保持配载平衡,请您按指定的座位入座。You should take your assigned seat, for the plane must keep its balance when ittakes off. 7、这是呼叫钮,如果需要我们帮助,请按一下。

This one is the call button, if you need us for anything, please push it. 8、请将您的椅背调直。Please put the back of your seat in an upright position. 9、让您感应舒适是我们的职责。It’s our duty to let you feel as comfortable as possible. 10、请把您的箱子放在行李架内。

Please put your box in the overhead bin. 11、您不能把行李放在这儿,过道不能堵塞。You may not leave the baggage here. The aisle shouldn’t be blocked. 12、由于机械故障,航班已延误,机械师们正在对飞机举行仔细检查。The flight has been delayed due to some mechanical troubles. The engineers aremaking a careful examination of the plane. 13、由于地面有雾,本次班机将延误约两小时。

The flight will be delayed about 2 hours due to ground fog. 14、由于空中航路拥挤,我们要等候通行许可(才气起飞)。Owing to the heavy air traffic, we’ll wait until a take-off clearance is given.15、我们须等候跑道上的冰被清除。We have to wait until the ice on the runway has been cleared. 16、我们的飞秘密装完货才气起飞。

Our plane can’t take off until the cargo is loaded. 17、我们正在等候几位搭客管理登机手续。We are waiting for a few passengers to complete boarding formalities. 18、如果有进一步的消息,我们会立刻通知你(们)的。If we have any further information, we’ll let you know immediately. 19、请您回到您座位上好吗?飞机马上要起飞了。

Would you please return to your seat? The plane is taking off soon. 20、请在宁静带信号消失前坐在座位上,系好宁静带。Please stay in your seat and keep your seat belt fastened until the sign hasbeen turned off. 21、飞机马上要起飞了,请不要在客舱内走动。The plane is about to take off. Please don’t walk about in the cabin. 22、头等舱搭客的盥洗室/茅厕位于前舱,其他搭客的在后面。

The toilet for first class passengers is located in the front of the cabin andthe one for other passengers in the rear. 23、盥洗室/茅厕有人用着。The lavatory is occupied. 24、盥洗室/茅厕没人。The lavatory is vacant. 25、您可放下遮阳板,关掉阅读灯,系好宁静带,这样您能好好休息一下。You could draw down the window-shade and turn the reading light off and fastenyour seat-belt so that you can take a good nap. 26、为确保航行和通信系统的正常操作,请您不要使用手提电话/激光唱机/调频收音机。

In order to ensure the normal operation of airplane navigation andcommunication system, you are kindly requested not to use your cellularphone/CD player/FM receiver. 27、我们前方有大雷雨,无法穿越。我们决议返回杭州。很是歉仄由此给您带来的未便。There is a heavy thunderstorm ahead of us. We have no way to pass it. So wehave decided to return to Hangzhou. Much to our regret for the inconveniencethat may cause you. 28、我们马上要供应饮料了。

请放下您的小桌板。Now we’ll be serving drinks. Please pull down your tray table. 29、先生,您想要杯香槟吗? Would you like a glass of champagne, sir? 30、您想来点热/冷饮料吗? Would you like something hot/cold to drink? 31、您是要淡茶还是浓茶? How do you like your tea? Weak or strong? 32、咖啡还未冲好,来杯热茶好吗? Coffee isn’t ready yet. Would you like to have a cup of hot tea instead? 33、您想在饮料里放点冰块吗? Would you like some ice in your drink? 34、小心烫手! It’s hot! Mind your hand. 35、您喜欢直喝威士忌还是加冰块? Would you like your whisky straight or on the rocks? 36、您准备现在用午餐吗? Are you ready for your lunch now? 37、我们马上给您提供正餐。

这是茶单。We’ll soon be serving dinner. Here is the menu. 38、您想要吃什么?烤牛肉还是熏火腿? What would you like to have? Roasted beef or smoked ham? 39、我们机上配备的餐食既有中式口胃也有西式口胃。

Our meals on board are designed to meet both Chinese and Western tastes. 40、我们有多种菜肴供您选择。We have a selection of dishes for you. 41、先生,您还要点此外什么吗? Would you like more of anything, sir? 42、您要什么样的牛排?嫩点的、适中的、还是老点的? How do you like your steak done? Rare, medium or well-done? 43、对不起,鱼没有了。

您能换一道菜吗?我们有鸡……您想来点吗? I’m sorry. There is no more fish left. Can you make a change? We havechicken…Would you like some? 44、这是您的小菜,这是您的牛排,请慢用。This is your hors d’oeuvre and this is your steak. Please enjoy your meal. 45、对不起,让您久等了。I’m sorry for keeping you waiting. 46、您能喜欢我很是兴奋。再来点吗? I’m glad you like them. Would you like to have some more? 47、您对这顿饭还满足吧? How do you like the meal? 48、您介意我把这些工具拿走吗? Would you mind me taking these away? 49、您可以就如何提高机上质量给我们提些建议吗? Could you give us some advice on how to improve our inflight service? 50、这是本次航班的纪念品,希望您能喜欢它。

This is our flight souvenir. I hope you’ll like it. 51、您买点机上免税商品吗? Would you like to buy some duty free items? 52、请您让开过道,以便让其他游客通过。Could you please step aside and allow the other passengers to go through. 53、如果您需要任何资助,请按召唤铃;如果您想阅读,请打开阅读灯;如果您需要休息,可以按住座椅扶手上的按钮,身体向后仰,放倒座椅靠背。

这是通风孔,您可以把它向任意偏向调治,或向右旋紧关掉。If you need any help, please press this call button. If you want to read, youcan turn on the reading light. If you’d like to have a rest, you can press thisbutton on your armrest and lean back at the same time. Here is the air vent.You can turn the knob here in whichever direction you like, or you can turn itoff by turning it tightly to the right. 54、我明白您,我替您去看看是否有空座位,请您暂时坐在这个座位。I appreciate your problem and I’ll see if there is any empty seat. Would youplease sit here for the time being. 55、凭据最新划定您可以升舱,不外要付差价部门的钱。According to the latest regulations, you can upgrade your class, but you haveto pay the extra. 56、请您配合一下不要把行李放在紧迫出口旁边。

您可以把它放在座位下面。I’m afraid you can’t leave your bag there. You are sitting next to theemergency exit. I think you may find there’s enough room to put it under yourseat. 57、对不起,请回到座位上,飞机马上起飞,茅厕暂时停用。

Excuse me. Would you please return to your seat? We are taking off soon, andthe lavatory has been suspended. 58、请您把孩子抱在宁静带外面,对孩子会舒服些。我们有加长的宁静带。

Excuse me. Would you please hold your baby outside the seat belt. That will be more comfortable for the baby. I can get you a supplementary seat belt. 59、对不起,请您们几位谈话声音小些,以免影响其他客人休息。Excuse me, but could you talk softly to avoid disturbing the others.60、起飞后您可以使用手提电脑,但下降时请关闭。

After take-off you may use the laptop computer but not during descending. 61、几分钟之后我们将提供饮料(快餐、餐食),请放下您前面的桌板。In a few minutes we’ll be serving drinks (snacks, meals).Please pull down theseat table in front of you. 62、您想喝点什么饮料吗?我们有矿泉水,橙汁,适口可乐,雪碧等,您喜欢哪一种? Would you like something to drink? We have mineral water, orange concentratejuice, Coca Cola, Sprite and so on. Which do you prefer? 63、您喜欢淡茶还是绿茶? How do you like you tea, Weak or strong? 64、对不起,我们服务时您睡着了,没有叫醒您,现在您想喝些什么? Sorry, you were sleeping while we served. I didn’t want to interrupt you. Now,what would you like to drink? 65、您喜欢您预定的牛排烤几成熟?嫩些,中等,还是老些? How would you like your steak? Rare, medium or well-done? 66、我们可以为您提供素食。飞机上备有素食。但您在订票时提出申请会更有资助。

We can serve you a vegetarian meal. We have vegetarian food on board. But itdoes help if you request for special meal when you book your ticket. 67、哪位游客预定了犹太餐(素食,儿童餐,穆斯林餐)? Who has ordered Kosher meal(vegetarian food ,baby food, Moslem food). 68、您需要几多牛奶?您以为牛奶热吗? How much milk do you want? Do you think the milk is warm enough? 69、是的,我们飞机上有摇篮,但您要换到前客舱就坐。Yes, we have a little cot on board. But you have to change to the front cabin.I’ll set up a cot right there. 70、当宁静带信号灯亮起来的时候,好比颠簸时,您应该把孩子从摇篮中抱起,抱在怀里,系好宁静带。

You should remove your baby from the bassinet whenever the Fasten Seat Beltsign is switched on, for example, during turbulence, and hold your babby inarms with the seat belt fastened. 71、您需要给孩子换尿布的话,请到洗手间,内里有一个小桌板。如果您需要资助的话,请告诉我们。You can go to the lavatory if you want to change the diapers for the baby.There’s baby change table there. If you need any help, please don’t hesitate tocall us at any time. 72、您需要买一些免税物品吗?今天航班上的物品品种繁多。Would you like to buy some duty-free goods? We have a wide selection on boardtoday. 73、我们的免税商品都是世界名牌,我们可以答应这些商品都是质优价廉的。

Our duty free merchandises are very famous worldwide, and we can assure youthat they are of the best quality and the prices are rather low. 74、这种商品是中国特产,很是有名,值得一买。This is one of the Chinese specialties. It’s famous and worth buying. 75、我们接受美圆的旅行支票和主要信誉卡,好比维萨卡,运通卡,万事达卡,JCB卡等等。We accept US dollar traveler’s checks and such major credit cards as VISA card,American Express, Master card, JCB card and so on. 76、打扰一下,落地前请您填写这些表格,以利便您管理海关,移民,检疫等手续。

Excuse me , would you please fill out these forms before landing? You’ll needthem when you go through Customs, Immigration and Quarantine. 77、如果您在填写表格时有疑问或难题请找乘务员,我们很兴奋为大家服务。Please do not hesitate to call us if you have any questions or difficulties infilling out these forms. We are very glad to be at your service. 78、凭据当地政府检疫的划定,严禁游客携带任何新鲜水果,鲜花,奶制品,肉类,动植物种子等入境。

According to the regulations of Quarantine of the local government, passengersare not allowed to bring in any fresh fruit, cut flowers ,diary products, meat,animal or plant origin. 79、别太紧张,咱们去清洗一下伤口,放松。我去取抢救药箱。请用纱布按住伤口,我来调治座位。

躺下,休息一会。Don’t get nervous. Let’s go to wash the cuts. Take it easy. I’ll go and get thefirst-aid kit. Please press the wound with gauze. I’ll adjust the seat back.Lie down and have a rest. 80、很遗憾,飞机上没有医生。

不外机长已经决议在四周的备降机场着陆。停机坪上有救护车等侯,希望您尽快痊愈。I’m sorry to tell you there are no doctors here. But the captain has decided toland at an alternate airport nearby. There will be an ambulance on the apron.We hope you ‘ll be all right in no time. 81、留意脚下,外面在下雪(下雨),当心划倒。

Mind your step please. It’s snowing (raining) and very slippery outside. 82、北京比东京晚一小时,在同一天。Beijing is one hour behind Tokyo on the same day. 83、纽约比北京早12小时,但晚一天。

New York is 12 hours ahead of Beijing but one day behind. 84、对不起,由于本机场天气状况欠好,我们的航班将被延误。我们要等到天气条件好转才气起飞。We are sorry to inform you that our flight will be delayed due to theunfavorable weather conditions at this airport. We have to wait till theweather gets better. 85、由于地面大雾航班将要被延误两小时。

我们要等到雾消散才气起飞。Our plane will be delayed for about two hours due to heavy ground fog. We haveto wait till the fog lifts. 86、由于能见度太低目的地机场已关闭,我们的航班将转航至备降机场并留宿。

留宿的食宿摆设由航空公司提供。The flight will be diverted to an alternate airport and stay overnight therebecause the destination airport is closed due to poor visibility. The overnightaccommodation will be provided by the airline. 87、由于目的地机场的歇工,我们将飞往备降机场,预计50分钟后降落。We’ll have to fly to an alternate airport because of a strike at ourdestination airport. We expect to land in 50 minutes. 88、塔台通知我们现在没有停机位,请大家在飞机上等候。

The control tower has informed us that our assigned parking area is not yetclear. We have been asked to wait here for a moment. 89、机长通知由于我们遇到强大的顶风,飞机需要在杭州机场加油。预计到达时间将要晚50分钟。

The captain has informed us that due to a strong adverse wind, our plane needmore fule. So we will land at Hangzhou airport for refueling. And the estimatedtime of arrival will be 50 minutes behind the schedule. 90、有3名无人陪同儿童,年事划分是7岁,5岁和4岁。请你来照料他们。头等舱(经济舱)有一名CIP(VIP,遣返人员),两名游客订素食(穆斯林餐,犹太餐)。

There are 3 UMs aged seven, five and four. I’d like you to take responsibilityfor them. There’s one CIP (VIP, repatriate) traveling first class(economy class).Wehave two passengers who have ordered vegetarian meals(Moslem food, Koshermeal). 91、在服务中,无论是哪一种服务,乘务员都要注意相互协调,特别是餐饮服务,制止漏送,或将饮料打翻在游客身上。During the service, whatever kind it is, all the attendants should coordinatewith each other, and pay special attention to meal and beverage service toavoid missing delivery and not to splash on the passengers. 92、游客下飞机以后举行最后一次客舱检查,确认游客没有丢下任何物品,如发现任何遗失物品,请转交地面服务员或事物招领处。One final check is necessary after the passengers have deplaned. We must besure that the passengers haven’t left behind any personal effects. If any arefound, they are turn over to the ground attendants or the Lost and Found. 93、总之,机组成员之间良好的协作是每次航班顺利运作的焦点。In general, good coordination among the members of the crew is the heart ofsmooth functioning on each flight. 94、乘务员的化妆训练在许多方面与职业模特接受的训练相似。

The stewardess training in grooming is in many ways similar to the trainingthat the professional model might receive. 95、这项事情让人感应兴奋的是有时机到世界各地旅行。纵然飞海内航班在自己的国家旅行也是满不错的。

One of the things that make the job exciting is the opportunity to spend timein different parts of the world. Even traveling within one’s own country on adomestic. 96、语言学习很是重要,尤其是英语,因为我们首先要能和游客交流,还要学会在外洋机场陈诉故障设备,在紧迫情况下给搭客发出下令。Language study is very important, especially English. We must be able tocommunicate with the passengers, learn to report a cabin fault at a foreignairport and give out instructions in the case of an emergency. 97、无论有几多航空公司幕后的事情人员为航班的乐成做出孝敬,也无论有几多其他人到场了面临面与游客的接触,只有乘务员给游客留下了持久的印象。No matter how many behind-the-scenes airline personnel contribute toward thesuccess of the flight, or how many others participate in the face-to-facecontact with the traveling public, it is the cabin attendant who makes the mostlasting impression on the passengers. 98、舷梯已经放好。

现在您可以拿着行李下飞机了。The ramp has just been put in its position. Now you can get your belongings anddisembark. 99、对不起,先生。

可以让这位老先生/老太太先走吗? Excuse me, sir. Would you please let this old man/granny go first? 100、谢谢您乘坐我们的班机,希望能有幸再次和您晤面。Thank you for flying with us and hope to have the pleasure of being with youagain. 一.接待词:Good morning (Afternoon,Evening)Ladies and gentlemen :The crew member of XXAirlines has the pleasure of welcoming you aborad.Would you please putyour seat in the upright position,fasten your seat beltsand lock your table in place.We will be taking off ina few minutes. You are reminded that smokingand telephone-operationare not permitted at any time during flight.Please use your"call button" if you require assistance-our crewwill attend to yourneeds.We hope you enjoy apleasant flight andthank you for choosingXX Airlines.Ladies and gentlemen:Welcome aboard___Airlines FLT ___to___.(With an intermediatestop in___).Your flight is under thecommand of Captain___.I am the chief purser___,in addition,we have___ cabinattendants, ___from Thailand,who will be availablethrough the flight to serve you.Please let us know ifyou need assistance.Thank you. 列位贵宾:接待您搭乘___航空,第___号班机(经由___)前往___。今天的航行是由本机机长___、事务长/座舱长___、___位空服员、___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。

二.宁静示范DOMO 1Ladies and gentlemen :Your cabin attendantshave just demonstrated the proper methodof using the lifejacket(and oxygen mask.)Please refer to theemergency instruction card in the seat pocketfor more information.Thank you.Ladies and gentlemen :For your safety, thisaircraft is fully equipped with emergency equipments.We will explain thelocation and method of use. There areeight emergency exitslocated on the left and right sides respectively.They are identified bythe exit signs.Life jackets are underyour seats. In case of emergency,put the jacket over yourhead, then bring the straps from behindyou to the front as theattendant is demonstrating.Fasten the straps andpull tight. The jacket will be automaticallyinflated by pulling thetwo red tabs at the bottom.There are two mouthpieces inside the life jacket which can beused to inflate the vestby blowing air into them. The oxygen masks arein panel over your head.If there is any change in the pressure,the masks will fallautomatically. The masks are as shown.When the masks fall,pull one of them to your face.Cover your nose andmouth then breath normally.Place the strap overyour head to keep the mask in place.If you have an infant,put your mask on first, then put the infant's mask on.Each seat is providedwith seat belts. Please keep them fastedwhenever seated. Justpull the buckle to unfasten them.Please refer to theemergency instruction card in seat pocketfor more information.Thank you.三.飞机即将起飞前 Ladies and gentlemen :We will be taking offshortly. Please make sure that your seat belts are fastened. Thank you.四.预期通过乱流区 Ladies and gentlemen :We will be passingthrough turbulent air. For your safety, please remain seated and fasten yourseat belts. Thank you.遇乱流时:We will be passingthrough turbulence. For your own safety, please remain seated and fasten yourseat belt. Thank you.我们即将经由一段不稳定的气流,为了列位的宁静,请留在座位上,将宁静带系好。谢谢。五.降落前Ladies and gentlemen :We will soon be landingat the____ (International) Airport,would you please put youseat in the upright position ,fasten your seat belts and lock your table inplace. Thank you.六.降落伍 Ladies and gentlemen :We have landed at____(International) Airport.The present outsidetemperature is ____degrees Centigrade, and the local time is______.Please remain seateduntil the airplane has come to a complete stop anddon't forget yourpersonal belongings.All crew members thankyou for choosing XX Airlines. We hope to see you in the near future.Thank you and good-bye.列位贵宾午安:我们即将开始下降,预计下午___:___降落在XX机场,请系好您的宁静带,本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!Good afternoon, Ladiesand Gentleme:We expect to land at___:___ PM. Please fasten your seat belt.I would like to thankyou for flying with XX airlines,I do hope you haveenjoyed your flight.列位贵宾:我们现在已经降落在XX国际机场了,在宁静带的指示灯没有熄灭、班机没有停妥前,请您不要脱离座位。


Ladies and Gentlemen:We have landed at XXAirport, please remain seated until the"FASTEN SEATBELT" sign is turned off and the aircraft has come to a complete stop.Please don't forget totake along your personal belongings.When opening theoverhead bins;please take care toensure the contents do not fall out.Once again, we wouldlike to thank youfor flying with XX Airlinesand hope to serving you again soon.努力学习,你会遇见更好的自己。​​​​▼更多精彩推荐,请关注我们▼。



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